Water Billing System::Utility Billing Software::SAP Billing Project Implementation

• Combined ASP
  ea is offering this program hand-in-hand with our Best Practice SolutionsT . This provides you with a smooth transition from implementation to hosting, ensuring no loss of implementation knowledge and complete accountability.


• Predictable Budget
  EasyStreetT provides all of its services for a fixed monthly fee for a three- or five-year term. This presents you with something you've never had before, a predictable long-term IT budget.


• 'Evergreen' Software And Hardware Environment
  With the EasyStreetT program, your software (SAP and Best Practice SolutionsT) will continually be upgraded by ea with each new version release. Your hardware environment will also be our responsibility and will be kept updated at all times.


• Constant Update Of Best Practices
  With every Best Practice Solutions product upgrade, you will be receiving updated best practices that have been proven and validated to streamline business processes and increase productivity.


• Reduced IT Challenges
  You will have the most powerful functionality available for your industry with minimal IT support at your end. This allows your IT department to focus on projects supporting your core function.


• Reduced Total Cost Of Ownership
  An ASP model will substantially reduce your total cost of ownership over the years. This includes savings on man-hours, hardware and consulting fees.


• No Upfront Hardware Costs
  EasyStreetT's ASP model will enable you to have a fully functional Tier 1 application with no upfront hardware costs. This is replaced by a fixed, predictable monthly fee.


• Enhanced Focus On Core Business
  With the IT support handled by ea's technical consultants, and the continuously optimized business processes, the enhanced focus within your organization will enable the strengthened function of your individual units - increasing productivity.


• Faster Time-To-Benefit
  EasyStreetT will enable you to hurry up and start reaping the benefits of your new systems. With your environments in our capable hands, you will hit the ground running with your new and improved systems.


• Enhanced Security
  Security is of the utmost importance and ea approaches network security with a hierarchical pervasive methodology. Starting with comprehensive and strong security and user based policies, enforcement is 24x7. This includes constant monitoring of all network equipment and active removal of possible security treats.


• Guaranteed Service Level Agreements
  ea will provide you with a list of performance guarantees and response/resolution times we must meet for you, our customer. In addition to this, we will provide you with monthly reports to determine how we are doing on a month-to-month basis.


• Round-The-Clock Help Desk
  We understand that issues can arise at any time of the day or night. In line with this, we provide you with round-the-clock customer support staffed by expert technical consultants.


• Peace Of Mind
  Ultimately, what matters the most, is that EasyStreetTM will provide you with the peace of mind that your system is in good hands - that we are totally accountable for the technical issues you face - that we are your single point of contact to the various partners that make your system run.

• Best Practice SolutionsTM Version Upgrades
  - EA School SolutionT
  - CitySmartT
  - ServiceWorksT
  
• Data Center Services
  - Hardware
  - Network Infrastructure
  
• Monitoring
  - Network
  - Database
  - System
  - Application
  
• Administration
  - Network
  - Database
  - System
  - Application
  
• Round-the-clock Help Desk
  - Service Manager
  - Help Desk Level 1
  - Basis Support
  - ABAP Support
  - Functional Support

Together, these components provide you with a solution that combines the functionality of your system with the convenience of hosting.